Information We Collect
As a non-custodial platform, we collect minimal personal data. However, we may collect the following information depending on your interaction with the site:
Information You Provide
- Contact details (e.g., email address) if you subscribe to updates or contact support.
- Feedback or inquiries submitted via forms or emails.
Automatically Collected Information
- IP address, browser type, and device information.
- Usage data and interaction via cookies or analytics tools.
No Private Key Storage
- We do not collect, store, or access private keys, seed phrases, or wallet credentials. You are solely responsible for wallet access and recovery.
How We Use Your Information
We use your information to:
- Respond to inquiries or support requests.
- Improve website functionality and user experience.
- Send optional communications (with your consent).
- Monitor platform activity for security and compliance.
Cookies & Tracking Technologies
We may use cookies to:
- Analyze traffic and usage.
- Remember user preferences.
Third-Party Services
We may link to or integrate with:
- Fiat on-ramp providers
- Analytics tools (e.g., Google Analytics)
- Email service providers
Your Rights
Depending on your jurisdiction (e.g. under GDPR or UAE PDPL), you may have the right to:
- Access or correct your data
- Request deletion of your data
- Object to processing
- Withdraw consent (where applicable)
Data Security
We implement safeguards to protect your data. However, no online system is 100% secure. Always protect your own credentials and private keys.
Data Retention
We retain your data only as long as necessary for service delivery or to meet legal obligations. You may request deletion by contacting us.
Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently done so, please contact us.
International Users
If you are accessing the site from outside our main jurisdiction, your data may be transferred to and stored in countries with different data protection laws.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of the Services constitutes your acceptance of the updated terms.
Questions about your privacy?
Reach out to us — we'll get back as soon as we can.
